How to Fix Pending SASSA R350 SRD Grant

South African Social Security Agency (SASSA) provides Social Relief of Distress (SRD) grants to eligible citizens. However, many applicants face issues with their grant, including it being stuck in a pending status. This article discusses the reasons behind pending SASSA R350 SRD grants and provides steps to resolve the issue.

How to Fix Pending SASSA R350 SRD Grant

SASSA and the R350 SRD Grant

Approximately half of the population of the country receives social security benefits from the South African Social Security Agency. The R350 SRD grant was introduced as part of the government’s response to the COVID-19 pandemic to provide temporary relief to those in need. See the SASSA Disability Grant Payment Date for more information.

Reasons for a Pending SASSA R350 SRD Grant

There are several reasons why your SASSA R350 SRD grant may be pending:

  • Incomplete application: Your application may be missing information or documents.
  • Verification issues: SASSA may need to verify your identity or banking details.
  • System errors: Technical glitches in the system can cause delays.
  • Application review: SASSA reviews applications to ensure eligibility, which can take time.

Steps to Fix a Pending SASSA R350 SRD Grant

If your SASSA R350 SRD grant is pending, you can take the following steps to resolve the issue:

Updating Your Banking Details

  • Make sure your banking details are accurate and up-to-date.
  • Update SASSA if the details of your bank account have changed.
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Verifying Your Identity

  • Provide any additional documents requested by SASSA for identity verification.
  • In your application, it is crucial that you provide the same information as what you provide in your resume.

Resolving Issues with Your Application

  • Check your application status regularly for updates or requests for information.
  • As soon as possible, provide SASSA with any additional information or documents they request.

Common Problems with SASSA R350 SRD Grants and Their Solutions

Some common problems with SASSA R350 SRD grants include:

  • Delayed payments: Contact SASSA to inquire about the status of your payment.
  • Rejected applications: Review the reasons for rejection and reapply if necessary.
  • Incorrect banking details: Update your banking details with SASSA.


A pending SASSA R350 SRD grant can be frustrating, but it is important to follow the necessary steps to resolve the issue. By updating your banking details, verifying your identity, and responding to requests from SASSA, you can help expedite the process and receive your grant sooner.

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