SASSA SRD Phone Number Change without Application ID

In today’s digital age, staying connected is more important than ever. For recipients of the South African Social Security Agency (SASSA) Social Relief of Distress (SRD) grant, having an up-to-date phone number is crucial for receiving important notifications and updates about their grants. When circumstances change, you may no longer have your application ID and need to update your phone number. The purpose of this article is to describe the process by which you can change your SASSA SRD phone number without an application ID.

SASSA SRD Phone Number Change

What is SASSA SRD?

The SASSA SRD is a form of temporary assistance provided by the South African government to those whose lives are in immediate danger because of unforeseen circumstances. People unable to meet their basic needs can apply for the grant, which provides them with short-term relief. Recipients of the SRD grant receive a monthly payment to help cover essential expenses.

Why Change Your SASSA SRD Phone Number?

Your phone number is a crucial piece of contact information that SASSA uses to communicate with you regarding your grant. Your grant information must be kept up-to-date in order for you to receive important notifications, updates, and information.

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How to Change Your SASSA SRD Phone Number Without Application ID

Request Form

SASSA SRD phone numbers can be changed if you have your application ID but do not have your phone number. A phone number change form can be obtained by visiting your local SASSA office. Fill out the form with your updated phone number and submit it to the SASSA official. Make sure to provide any other requested information to process your request smoothly.

Alternative Methods

If visiting a SASSA office is not convenient for you, there are alternative methods you can use to change your phone number. You can contact the SASSA helpline or customer service center and request assistance with changing your phone number. If you need to update your phone number or verify your identity, you will need to provide personal information.

Important Information to Note

  • Changing your phone number may take some time to reflect in the SASSA system. It is essential to continue checking your old number for any updates until your new number is updated.
  • Keep your new phone number secure and only share it with trusted individuals or organizations.

Benefits of Updating Your Phone Number

Updating your phone number with SASSA has several benefits, including:

  1. Ensuring you receive important notifications and updates about your grant.
  2. Avoiding delays in receiving your grant payments.
  3. Staying connected with SASSA for any assistance or queries you may have.


Keeping your SASSA SRD phone number updated is crucial for staying connected and receiving important information about your grant. By following the steps outlined in this article, you can change your phone number without an application ID and ensure that you continue to receive the support you need. In addition, check out the lawsuit filed by the government over the exclusion of SASSA SRD grant R350.

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SASSA SRD Phone Number Change – FAQs

Do I have the option of changing my SASSA SRD phone number online?

No, currently, phone number changes must be done in person at a SASSA office or through the customer service center.

What is the timeline for updating my new phone number in the system?

The time it takes for your new phone number to be updated may vary. It is advisable to continue checking your old number for any updates until your new number is reflected in the system.

Will changing my phone number affect my grant payments?

No, changing your phone number should not affect your grant payments as long as your new number is updated in the SASSA system.

Can I change my phone number again if I don’t receive a confirmation?

If you do not receive a confirmation of your phone number change within a reasonable time, contact SASSA for assistance.

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